Murthy, D. B. N.
Managing Quality a practical guide to customer satisfaction D. B. N. Murthy - New Delhi Sage Publications India Pvt. Ltd 1999 - 225p.
0761993061
Total quality management
658.4013 MUR
Managing Quality a practical guide to customer satisfaction D. B. N. Murthy - New Delhi Sage Publications India Pvt. Ltd 1999 - 225p.
0761993061
Total quality management
658.4013 MUR