Winning at Service: lessons from service leaders Waldemar Schmidt
Material type:
TextPublication details: New York John Wiley & Sons 2003Description: xv, 184pISBN: 0470848235Subject(s): Custumer services -- Case study | Custumer ServicesDDC classification: 658.812 SCH
| Item type | Current library | Collection | Call number | Vol info | Status | Date due | Barcode | Item holds |
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GENERAL BOOKS
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LRC_JUIT Other | GENERAL SECTION | GEN 658.812 SCH (Browse shelf (Opens below)) | Copy 1 | Available | 022977 |
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| GEN 658.456 FOR Making Meetings Work | GEN 658.8 GRI 101 Ways to Market Yor Business | GEN 658.81 LIT Sales Team Leadership | GEN 658.812 SCH Winning at Service: lessons from service leaders | GEN 658.812 SET Creating Customer Delight the How and Why of CRM | GEN 658.812 SEY Capitalising on Customers | GEN 658.85 FEN How to Sell your Higher Price |
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