TY  - BOOK
AU  - Dhotiyal, Arvind Singh
AU  - Pal, Saurabh
AU  - Gulati, Rajat
TI  - Interactive Voice Response System
U1  - 005 DHO 
PY  - 2007///
CY  - Solan {HP}
PB  - Jaypee University of Information Technology
ER  -