Duggan, Evan W. <br/><br/>
Measuring Information Systems Delivery Quality 
by Evan W. Duggan 
 - London  IDEA Group Publishing  2006 
 - xx, 358p. 
<br/><br/>Contents:<br/>1. Introduction and overview  
<br/><br/><label>ISBN: </label>159140858X 
<br/><br/><label>Subjects--Topical Terms: </label><br/>management information systems -- Evaluation<br/>Information technology - evaluation
<br/><br/><label>Dewey Class. No.: </label>658.4038 DUG