TY  - BOOK
AU  - Duggan, Evan W.
AU  - Reichgrlt, Han
TI  - Measuring Information Systems Delivery Quality
SN  - 159140858X
U1  - 658.4038 DUG 
PY  - 2006///
CY  - London
PB  - IDEA Group Publishing
KW  - management information systems -- Evaluation
KW  - Information technology - evaluation
N1  - Contents:
1. Introduction and overview
ER  -