Bopp, Richard E. <br/><br/>
Reference and Information Services : an introduction 
by Richard E. Bopp 
 - 3rd ed. 
 - U. P.  Rain Tree Publishing Pvt. Ltd.  2001 
 - xxiv, 617p. 
<br/><br/><p>Contents :Pt. I Concepts and Process 
<br/><br/><label>ISBN: </label>1563086247 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Reference Services<br/>Information Services
<br/><br/><label>Dewey Class. No.: </label>025.5 BOP