TY  - BOOK
AU  - Evans, James R.
TI  - Total Quality Management
SN  - 8131505502
U1  - 658.3 EVA 
PY  - 2005///
CY  - New Delhi
PB  - Cengage Learning India Private Limited
KW  - Total quality management
N1  - Contents:
1. Introduction to total qual
ER  -