TY  - BOOK
AU  - Janakiraman, B
AU  - Gopal, R. K.
TI  - Total Quality Management: Text And Cases
SN  - 8120329953
U1  - 658.3 JAN 
PY  - 2005///
CY  - New Delhi
PB  - Prentice Hall of India
KW  - Total quality management
N1  - Contents :-
1.   Introduction to qualit
ER  -