Seybold, Patricia B. <br/><br/>
Capitalising on Customers 
Patricia B. Seybold 
 - Delhi  Vikas Publishing House  2005 
 - x, 199p. + CD ROM 
<br/><br/><label>ISBN: </label>8125918744 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Product management<br/>Industrial Management
<br/><br/><label>Dewey Class. No.: </label>658.812 SEY