TY  - BOOK
AU  - Mayer, Bernard S
TI  - Dynamics of Conflict Resolution: a practitioner's guide
SN  - 9780787950194
U1  - 303.69 MAY 
PY  - 2000///
CY  - San Francisco
PB  - Jossey-Bass Publishers
KW  - Problem solving
KW  - Negotiation
KW  - Conflict management
KW  - Conflict (Psychology)
KW  - Interpersonal conflict
ER  -