Heizer, Jay H. <br/><br/>
Cases in Total Quality Managment: manufacturing and services 
by Jay H. Heizer 
 - New York  Thomson Learning  1998 
 - xiii, 238p. 
<br/><br/><p>Contents : Case 1. Consumer Products 
<br/><br/><label>ISBN: </label>9812435050 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total Quality Management-case studies<br/>Manufactures-Management-case study
<br/><br/><label>Dewey Class. No.: </label>658.562 HEI