Berry , Michael J.A. Data Mining Techniques for Marketing, Sales, and Customer Relationship Management Michael J. A. Berry - 2nd - New Delhi Wiley Dreamtech India Pvt. Ltd 2004 - xiv,643p. ISBN: 8126505176 Subjects--Topical Terms: Marketing -- data processingData MiningBusiness -- data processing Dewey Class. No.: 006.321 BER