000			00792nam a2200253Ia 4500
003			OSt
005			20230313203438.0
008			180620b2003 xxu||||| |||| 00| 0 eng d
020			_a0470848480
040			_cJUIT, Solan
082			_a621.384 MAS
100			_aMassam, Peter
245			_aManaging Service Level Quality across wireless and fixed networks _cby Peter Massam
260			_aSingapore _bJohn Wiley & Sons _c2003
300			_axii, 160p.
365			_a.00
505			_aContens : 1. Managing Service Level Qua
650			_aWireless communication systems -- Management
650			_aCustomer services
650			_aComputer networks -- management
650			_aCellular telephone systems -- Management
906			_a2db9b4227f0000010137274d4583c4f8
942			_2ddc _cRB
999			_c14144 _d14144