| 000 | 00534nam a2200181Ia 4500 | ||
|---|---|---|---|
| 008 | 180620b2005 xxu||||| |||| 00| 0 eng d | ||
| 020 | _a0761932968 | ||
| 082 | _a658.812 SET | ||
| 100 | _aSeth, Rakesh | ||
| 245 |
_aCreating Customer Delight the How and Why of CRM _cRakesh Seth |
||
| 260 |
_aNew Delhi _bSage Publications India Pvt. Ltd _c2005 |
||
| 300 | _a154p. | ||
| 365 | _a.00 | ||
| 650 | _aMarketing Management | ||
| 650 | _aCustomer relation management | ||
| 700 | _aSeth, Kirti | ||
| 906 | _a2da71b857f0000010166c41fcfa40c10 | ||
| 999 |
_c9310 _d9310 |
||