Quality from Customer Needs to Customer Satisfaction Bo Bergman

By: Bergman, BoContributor(s): Klefsjo, BengtMaterial type: TextTextPublication details: New Delhi Overseas Press India 2006Edition: 2nd edDescription: 606pISBN: 8188689475Subject(s): Quality Control | Customer services -- Quality control | Consumer satisfactionDDC classification: 658.562 BER
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Item type Current library Collection Call number Vol info Status Date due Barcode Item holds
TEXT BOOK TEXT BOOK LRC_JUIT
Humanities and Social Sciences 		TEXTBOOK SECTION 658.562 BER (Browse shelf (Opens below)) Copy 1 Available 013983
Total holds: 0

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