Creating Customer Delight the How and Why of CRM Rakesh Seth
Material type:
TextPublication details: New Delhi Sage Publications India Pvt. Ltd 2005Description: 154pISBN: 0761932968Subject(s): Marketing Management | Customer relation managementDDC classification: 658.812 SET
| Item type | Current library | Collection | Call number | Vol info | Status | Date due | Barcode | Item holds |
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GENERAL BOOKS
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LRC_JUIT Other | GENERAL SECTION | GEN 658.812 SET (Browse shelf (Opens below)) | Copy 1 | Available | 012602 |
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| GEN 658.8 GRI 101 Ways to Market Yor Business | GEN 658.81 LIT Sales Team Leadership | GEN 658.812 SCH Winning at Service: lessons from service leaders | GEN 658.812 SET Creating Customer Delight the How and Why of CRM | GEN 658.812 SEY Capitalising on Customers | GEN 658.85 FEN How to Sell your Higher Price | GEN 658.85 SNY Mind-Read Your Customers: Using Insights from Psychology to Increase Sales & Build a Better Business |
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