OPAC_KOHA catalog › Details for: Customer is CEO: how to measure what your customers want--and make sure they get it

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Customer is CEO: how to measure what your customers want--and make sure they get it by Forler Massnick

By: Massnick, ForlerMaterial type: Text

TextPublication details: New York AMACON (a division of American Management Association) 1997Description: xv, 239pISBN: 9780814403464Subject(s): Consumer satisfaction - United States | Customer services - United StatesDDC classification: 658.812 MAS

Contents:

Table of Contents:<

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Item type	Current library	Collection	Call number	Copy number	Status	Date due	Barcode	Item holds
TEXT BOOK	LRC_JUIT Humanities and Social Sciences	TEXTBOOK SECTION	658.812 MAS (Browse shelf (Opens below))	Copy 1	Available		026161

Total holds: 0

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