OPAC_KOHA catalog › Results of search for 'su:"Consumer satisfaction."'

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	1.	Customer is CEO: how to measure what your customers want--and make sure they get it by Forler Massnick by Massnick, Forler. Material type: Text Publication details: New York AMACON (a division of American Management Association) 1997Availability: Items available for loan: Call number: 658.812 MAS (1). Place hold Request article Add to cart (remove)
	2.	Quality from Customer Needs to Customer Satisfaction Bo Bergman by Bergman, Bo \| Klefsjo, Bengt. Edition: 2nd ed.Material type: Text Publication details: New Delhi Overseas Press India 2006Availability: Items available for loan: Call number: 658.562 BER (1). Place hold Request article Add to cart (remove)