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Quality from Customer Needs to Customer Satisfaction Bo Bergman

By: Bergman, BoContributor(s): Klefsjo, BengtMaterial type: Text

TextPublication details: New Delhi Overseas Press India 2006Edition: 2nd edDescription: 606pISBN: 8188689475Subject(s): Quality Control | Customer services -- Quality control | Consumer satisfactionDDC classification: 658.562 BER

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Item type	Current library	Collection	Call number	Vol info	Status	Date due	Barcode	Item holds
TEXT BOOK	LRC_JUIT Humanities and Social Sciences	TEXTBOOK SECTION	658.562 BER (Browse shelf (Opens below))	Copy 1	Available		013983

Total holds: 0

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